Gendo for Enterprise

Gendo is used by architecture and design practices to explore, iterate and present design ideas. Enterprise teams bring confidential client work into Gendo, so we've built the platform around four commitments.

Every paid plan carries the same core protections: you own your outputs, nothing is used for training, and MFA and role-based access come as standard. Enterprise adds identity, governance and customisation for larger practices.

SSO setup is done with your IT team during onboarding and typically takes about a week. Enterprise pricing is tailored — talk to our team.

On every paid plan you own all intellectual property in your outputs, and your prompts remain yours.

• Confidentiality: On paid plans, your prompts and outputs are your Confidential Information, and Gendo is bound to keep them confidential.
• How we use your content: Gendo holds a limited licence to store your prompts and outputs in the platform, run the service, and comply with the law. We don't use them for marketing, training or any other purpose.
• Client deliverables: Because you own the outputs, you can use them commercially, including in client presentations and contract deliverables.
• Indemnity: Gendo indemnifies you against claims that your use of the platform itself infringes a third party's patent, copyright or trade mark. Enterprise customers can discuss additional indemnity terms covering outputs.

On Studio, Studio Scale and Enterprise, your content is never used to train AI models — by Gendo or by any model provider your content passes through.

• Our commitment: On paid plans, prompts, uploaded content, project information and generated outputs are never used as training data.
• Third-party model providers: We engage AI providers under commercial agreements that prohibit training on, or any independent use of, customer data. Data sent to a provider is used only to complete that request and is deleted shortly afterwards.
• Usage analytics: The usage metrics we collect to run and improve the service exclude prompts and outputs.
• Free plans: Different terms apply on Free and Educational plans, where content may be used to improve Gendo's models. This is the main reason professional teams choose a paid plan.

Project content is stored at rest in the United Kingdom, and most processing runs on Gendo's own infrastructure in the UK and EU.

• International transfers: Where data leaves the UK or EEA, we rely on the EU Standard Contractual Clauses and the UK International Data Transfer Agreement or UK Addendum. Copies are available on request from [email protected].
• UK/EEA-only processing: Enterprise customers who need processing kept within the UK or EEA can discuss this with us.

We use the third-party providers below to deliver and grow the service. Each one receives only the data needed for its task.

Marketing and referrals

Transfers outside the UK/EEA are covered by Standard Contractual Clauses and the UK IDTA. Last updated: 7 October 2026.

Our controls are aligned with SOC 2 standards, and we're working towards formal SOC 2 certification.

Admins control who can see and edit every project, and Enterprise adds central identity management and audit trails.

• Multi-factor authentication: Included free on all plans, using an authenticator app.
• Role-based access: Viewer, Editor and Admin roles at organisation and project level, on every plan. Admins have full visibility of and control over their team.
• Single sign-on (SAML): Available on Enterprise and as an add-on to Studio Scale. We set it up with your IT team during onboarding, typically in about a week.
• User provisioning: Available on Enterprise.
• Audit trails and usage analytics: Available as Enterprise add-ons.

Your content stays in Gendo for as long as you have an active subscription, and you can delete it at any time.

How to delete

1. Delete projects directly in the platform.
2. Email [email protected] to request deletion of prompts, outputs and associated project materials.

Your right to deletion on paid plans is set out in Terms of Service 9.4.

On exit: You can download your outputs at any time. Enterprise customers can agree a fixed retention period, or automatic deletion at termination with written confirmation of erasure.

Gendo processes very little personal data. Gendo Technology Ltd is the data controller for the account information it holds and is registered with the UK Information Commissioner's Office (ZB715125).

• What we hold: Account details (name, email, organisation, role), IP address and usage data. Payments are handled by Stripe, and we never store card data.
• Personal data in prompts: Gendo is built for architectural design content, so our terms ask customers not to include personal data in prompts. If your imagery may include identifiable people, tell us and we'll agree the right safeguards.
• Your rights: Request access, correction, deletion, restriction or portability of your personal data at [email protected].
• No selling: We never sell personal data or share it with third parties for marketing.
• Law enforcement requests: If a public authority requests your data, we'll notify you promptly and share a copy of the request unless the law prohibits it.

Our standard Terms and Privacy Policy cover most customers' needs. Enterprise customers can enter into a Data Processing Agreement covering role allocation, security incident notification, audit rights, data subject requests and sub-processor change notifications.

The DPA is available on Enterprise plans only. Studio and Studio Scale are covered by our standard Terms of Service and Privacy Policy.

How to complete it

1. Download the PDF and open it in Adobe Acrobat, Preview or any PDF reader that supports forms.
2. Fill in your customer details, including your Enterprise order or account reference, and the Customer signature block after clause 7.
3. Save the completed copy and email it to [email protected].
4. Gendo will confirm your Enterprise plan, countersign and return the executed agreement to you.

Not on Enterprise yet? Talk to our team about the right plan for your practice.

Gendo keeps a register of every open-source component it uses, and none of them places licence obligations on your outputs.

• Published register: The full list of third-party licences is at gendo.ai/licenses.
• Mostly permissive licences: Nearly all components use permissive licences such as MIT, Apache-2.0, BSD-3-Clause and ISC.
• Copyleft stays server-side: Copyleft components run only on Gendo's servers and are never distributed to customers.
• Your outputs are unaffected: Images, video and text generated in Gendo carry no open-source licence obligations and are owned by you.