--- title: "FAQs — AI Rendering & Collaborative Canvas | Gendo" description: "Get answers about Gendo's AI-powered design tool for architectural visualisation. Learn about AI rendering software, 3D interior rendering, and design workflows." lang: en json-ld: | [ { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "What is Gendo's AI-powered design tool?", "acceptedAnswer": { "@type": "Answer", "text": "Gendo is a professional AI-powered design tool built specifically for architectural visualisation services. It enables architecture teams to transform sketches into photorealistic renders, explore design options, and collaborate on projects in a shared canvas workspace." } }, { "@type": "Question", "name": "How do I get started with AI rendering software?", "acceptedAnswer": { "@type": "Answer", "text": "Sign up for a free account at app.gendo.ai. You'll have immediate access to unlimited watermarked architectural visualisation rendering, one project, and up to 50 assets on your canvas. No credit card required—start creating design renderings in minutes." } }, { "@type": "Question", "name": "Does Gendo work with SketchUp, Revit, and Rhino for architecture visualisation?", "acceptedAnswer": { "@type": "Answer", "text": "Yes, Gendo integrates with any software architecture visualisation workflow. Simply export your SketchUp, Revit, Rhino, or any CAD renders and upload them to Gendo's canvas. Our AI rendering software supports all major image formats including PNG, JPG, and TIFF for seamless architectural visualisation rendering." } }, { "@type": "Question", "name": "How do I get better results from AI architectural rendering?", "acceptedAnswer": { "@type": "Answer", "text": "For best architectural visualisation rendering results: use clear, descriptive prompts specifying materials, lighting, and style; start with clean base images or sketches; iterate using the chat assistant to refine interior rendering or exterior details; and explore our Learn resources for design rendering workflow tutorials." } }, { "@type": "Question", "name": "What is the Gendo Assistant and what can it do?", "acceptedAnswer": { "@type": "Answer", "text": "The Gendo Assistant is your AI design partner that understands architecture. If you can describe it, Gendo can render it. Swap materials, shift the lighting, add context, refine the mood, request feedback—the Assistant handles any instruction you can articulate. It's not limited to preset options; it interprets natural language to execute complex architectural transformations." } }, { "@type": "Question", "name": "Can the Assistant really do anything I ask?", "acceptedAnswer": { "@type": "Answer", "text": "Yes—if you can describe it, the Assistant can attempt it. Ask for 'perforated corten steel cladding with afternoon light' or 'show me three roofing options side by side' or 'make the interior feel more Scandinavian.' The only limit is your imagination. The Assistant maintains architectural intent while executing your creative vision." } }, { "@type": "Question", "name": "Does the Assistant remember previous changes?", "acceptedAnswer": { "@type": "Answer", "text": "Yes, the Assistant retains full context of your conversation. It remembers every material swap, lighting adjustment, and stylistic choice you've made. This means you can say 'go back to the timber option but keep the new lighting' and it understands exactly what you mean—no need to re-explain your design decisions." } }, { "@type": "Question", "name": "Can the Assistant give me design feedback?", "acceptedAnswer": { "@type": "Answer", "text": "Absolutely. Ask 'what would improve this composition?' or 'does this facade feel balanced?' and the Assistant provides thoughtful architectural feedback. It can suggest material pairings, identify spatial issues, recommend lighting approaches, or offer alternative directions—acting as an always-available design critic." } }, { "@type": "Question", "name": "How fast does the Assistant respond?", "acceptedAnswer": { "@type": "Answer", "text": "The Assistant generates iterations in approximately 8 seconds. This near-instant turnaround means you can explore dozens of variations in a single session—testing materials, lighting conditions, seasonal contexts, and stylistic directions at a pace that keeps up with your thinking." } }, { "@type": "Question", "name": "How is the Gendo Assistant different from ChatGPT or Gemini?", "acceptedAnswer": { "@type": "Answer", "text": "General AI tools can edit images, but the Gendo Assistant edits architecture. It understands building geometry, maintains structural accuracy, respects spatial relationships, and applies changes in architecturally coherent ways. When you ask for 'warmer materials,' it knows how that translates to facade treatment, not just colour adjustment." } }, { "@type": "Question", "name": "What are some example prompts for the Assistant?", "acceptedAnswer": { "@type": "Answer", "text": "Try prompts like: 'Change the facade to weathered zinc with deep window reveals,' 'Show this at golden hour with long shadows,' 'Add a green roof with native planting,' 'Make the interior feel like a Japanese ryokan,' 'What if the ground floor was entirely glazed?' or 'Give me three cladding options to compare.' The Assistant handles abstract directions as well as specific technical requests." } }, { "@type": "Question", "name": "What is render AI and how does it work for architecture?", "acceptedAnswer": { "@type": "Answer", "text": "Render AI uses machine learning to transform architectural sketches, CAD exports, and concept drawings into photorealistic architectural visualisation rendering. Gendo's architecture AI rendering tool analyses your input image and applies trained models to generate professional design renderings with accurate materials, lighting, and spatial context." } }, { "@type": "Question", "name": "Can Gendo create 3D architectural interior rendering?", "acceptedAnswer": { "@type": "Answer", "text": "Yes, Gendo excels at interior rendering. Upload your floor plans, 3D model exports, or concept sketches and our AI rendering software will generate photorealistic 3D architectural interior rendering services quality outputs. Perfect for residential, commercial, and hospitality interior design rendering projects." } }, { "@type": "Question", "name": "How do I create architecture renders with people?", "acceptedAnswer": { "@type": "Answer", "text": "Gendo's Populate feature lets you add realistic people to any architecture render with people in natural poses and appropriate scale. Simply click 'Populate' on your design rendering to add entourage—from business professionals to construction workers—that brings your architectural visualisation to life." } }, { "@type": "Question", "name": "Is Gendo suitable as a concept design AI tool?", "acceptedAnswer": { "@type": "Answer", "text": "Absolutely. Gendo is purpose-built as a concept design AI tool for early-stage architectural exploration. Generate multiple design rendering variations from a single sketch, compare options side-by-side on the canvas, and iterate rapidly using natural language prompts to refine materials, massing, and atmosphere." } }, { "@type": "Question", "name": "Can I use Gendo for home design rendering?", "acceptedAnswer": { "@type": "Answer", "text": "Yes, Gendo is ideal for home design rendering projects. Whether you're visualising residential extensions, new builds, or interior renovations, our AI-powered design tool generates professional architectural visualisation rendering that helps clients understand and approve designs faster." } }, { "@type": "Question", "name": "What AI architectural rendering tools does Gendo offer?", "acceptedAnswer": { "@type": "Answer", "text": "Gendo's architecture AI rendering tool includes: Render (transform sketches into photorealistic images), Enhance (upscale for print-quality output), Populate (add architecture render with people), Chat Assistant (natural language design refinements), and Style Transfer (apply material and lighting changes to your design rendering)." } }, { "@type": "Question", "name": "How fast is AI rendering software compared to traditional rendering?", "acceptedAnswer": { "@type": "Answer", "text": "Gendo's AI rendering software generates architectural visualisation rendering in 8–15 seconds—compared to hours or days with traditional rendering. The Chat Assistant provides near-instant iterations for quick refinements like material swaps or lighting adjustments, dramatically accelerating your design rendering workflow." } }, { "@type": "Question", "name": "What resolution do AI architectural renders output?", "acceptedAnswer": { "@type": "Answer", "text": "Gendo generates high-resolution architectural visualisation rendering suitable for client presentations, planning applications, and competition submissions. Use our Enhance tool to upscale design renderings for print-quality deliverables and large-format displays." } }, { "@type": "Question", "name": "Does Gendo use credits for AI rendering?", "acceptedAnswer": { "@type": "Answer", "text": "No, Gendo does not use a credit system. Free users get unlimited watermarked architectural visualisation rendering. Studio plan users get unlimited unwatermarked design renderings with additional team collaboration features for professional architectural visualisation services." } }, { "@type": "Question", "name": "What do I get on the Free plan for architectural visualisation?", "acceptedAnswer": { "@type": "Answer", "text": "Free plan includes: unlimited watermarked AI architectural rendering, 1 project, up to 50 assets per canvas, access to all design rendering tools (Render, Enhance, Populate, Chat), and full canvas functionality. Perfect for trying Gendo's AI-powered design tool or personal projects." } }, { "@type": "Question", "name": "How does Studio pricing work for architectural visualisation services?", "acceptedAnswer": { "@type": "Answer", "text": "Studio plan starts at £79/month (or equivalent in EUR/USD) with a minimum of 5 seats included. You can add additional seats at £15/seat/month. Annual billing saves you 2 months—perfect for architecture practices needing professional AI rendering software." } }, { "@type": "Question", "name": "Why is there a 5-user minimum for Studio?", "acceptedAnswer": { "@type": "Answer", "text": "Gendo is designed for collaborative studio workflows. The 5-seat minimum reflects our focus on team-based architectural visualisation services where multiple designers, directors, and stakeholders work together on design rendering projects." } }, { "@type": "Question", "name": "Are free AI architectural renders unlimited?", "acceptedAnswer": { "@type": "Answer", "text": "Yes, free users can generate unlimited architectural visualisation rendering. All outputs on the free plan include a Gendo watermark. Upgrade to Studio for unwatermarked, commercial-ready design renderings." } }, { "@type": "Question", "name": "Why are my design renderings watermarked?", "acceptedAnswer": { "@type": "Answer", "text": "Watermarks appear on all Free plan outputs. This allows us to offer unlimited free AI rendering software access while reserving commercial-quality, unwatermarked architectural visualisation rendering for Studio plan subscribers. Upgrade to Studio to remove watermarks." } }, { "@type": "Question", "name": "What is a Project in Gendo?", "acceptedAnswer": { "@type": "Answer", "text": "A Project in Gendo is a container for your architectural visualisation work—typically representing a building, site, or client engagement. Each project contains one or more canvases where you explore design rendering options, store iterations, and collaborate with your team on architectural visualisation services." } }, { "@type": "Question", "name": "What is the Multi Asset Canvas for design rendering?", "acceptedAnswer": { "@type": "Answer", "text": "The Multi Asset Canvas is Gendo's collaborative workspace where your team can arrange, compare, and iterate on multiple architectural visualisation rendering outputs simultaneously. Think of it as an infinite whiteboard purpose-built for architectural visualisation decision-making." } }, { "@type": "Question", "name": "What counts as an asset in architectural visualisation?", "acceptedAnswer": { "@type": "Answer", "text": "An asset is any image placed on your canvas—whether uploaded, generated, or enhanced. This includes source images, AI architectural renders, interior rendering variations, and any design rendering you add to the workspace." } }, { "@type": "Question", "name": "How many assets can Free users have?", "acceptedAnswer": { "@type": "Answer", "text": "Free users can have up to 50 assets per canvas within their single project. Studio plan users have expanded limits and can create unlimited projects for their architectural visualisation services." } }, { "@type": "Question", "name": "How does team collaboration work for architectural visualisation?", "acceptedAnswer": { "@type": "Answer", "text": "Studio enables real-time collaboration where multiple team members can work on the same design rendering canvas simultaneously. You'll see live cursors, shared comments, and instant updates—similar to Figma or Miro, but purpose-built for architectural visualisation services workflows." } }, { "@type": "Question", "name": "How do I manage my Studio team?", "acceptedAnswer": { "@type": "Answer", "text": "Team admins can invite members via email, manage permissions, and adjust seat count from the team settings. Each team member gets their own login while sharing access to all AI rendering software projects and design rendering assets." } }, { "@type": "Question", "name": "Do you offer Enterprise plans for large architectural practices?", "acceptedAnswer": { "@type": "Answer", "text": "Yes, we offer Enterprise plans for larger organisations requiring SSO, dedicated support, custom integrations, or volume pricing for 3D architectural interior rendering services at scale. Contact our team to discuss your requirements." } }, { "@type": "Question", "name": "Can I use AI architectural renders commercially?", "acceptedAnswer": { "@type": "Answer", "text": "Yes, Studio plan outputs are fully licensed for commercial use including client presentations, competition entries, marketing materials, and publications. Free plan design renderings include watermarks and are intended for personal or evaluation use of our AI-powered design tool." } }, { "@type": "Question", "name": "Who owns the generated architectural visualisation renders?", "acceptedAnswer": { "@type": "Answer", "text": "You retain full ownership of your generated design renderings. Gendo does not claim rights to your creations, and your work remains confidential. We never use client projects for training or public examples without explicit permission." } }, { "@type": "Question", "name": "How does Gendo handle my architectural visualisation data?", "acceptedAnswer": { "@type": "Answer", "text": "Gendo is built with enterprise-grade privacy for professional architectural visualisation services. Your projects, prompts, and design rendering outputs are private by default. We do not share or sell your data, and you can delete your content at any time." } }, { "@type": "Question", "name": "How do I contact support for AI rendering issues?", "acceptedAnswer": { "@type": "Answer", "text": "For technical support with our AI rendering software, email support@gendo.ai. Studio customers receive priority support with faster response times. For sales enquiries or demos of our architectural visualisation services, book a call with our team." } }, { "@type": "Question", "name": "Why did my architectural render generation fail?", "acceptedAnswer": { "@type": "Answer", "text": "AI rendering may fail due to: unsupported image formats, images that are too small (minimum 512px), network connectivity issues, or content policy restrictions. Try re-uploading your source image or adjusting your design rendering prompt." } }, { "@type": "Question", "name": "Why is Gendo's AI rendering software running slowly?", "acceptedAnswer": { "@type": "Answer", "text": "Performance can be affected by: large canvas with many architectural visualisation assets (try archiving unused items), browser memory limitations (refresh the page), or network connectivity. For persistent issues with design rendering, contact support." } }, { "@type": "Question", "name": "How do I cancel or change my subscription?", "acceptedAnswer": { "@type": "Answer", "text": "You can manage your AI rendering software subscription from your account settings. Changes take effect at the end of your current billing period. Contact support if you need immediate assistance with billing for your architectural visualisation services." } }, { "@type": "Question", "name": "What is Gendo?", "acceptedAnswer": { "@type": "Answer", "text": "Gendo is an AI-powered architectural design platform for creating, refining, and presenting architectural visuals. It combines AI rendering, material editing, and collaboration tools in a shared canvas." } }, { "@type": "Question", "name": "What is the Gendo Canvas?", "acceptedAnswer": { "@type": "Answer", "text": "The Gendo Canvas is an infinite, browser-based workspace where you upload images, generate renders, and manage design iterations in one place." } }, { "@type": "Question", "name": "What is Gendo Space?", "acceptedAnswer": { "@type": "Answer", "text": "Gendo Space is your dashboard for managing projects, teams, and organisations. It's where you create projects, invite collaborators, and access account settings." } }, { "@type": "Question", "name": "How do I start a new project in Gendo?", "acceptedAnswer": { "@type": "Answer", "text": "Go to Gendo Space, click the \"New Project\" button, enter a name, and save. Your project opens directly on the canvas." } }, { "@type": "Question", "name": "How do I upload images to the canvas?", "acceptedAnswer": { "@type": "Answer", "text": "Click Upload Image in the bottom toolbar and add your sketch, CAD screenshot, or reference image. Adding context improves AI results." } }, { "@type": "Question", "name": "What types of images can I use in Gendo?", "acceptedAnswer": { "@type": "Answer", "text": "You can use sketches, CAD screenshots, 3D exports, renders, site photos, and material references." } }, { "@type": "Question", "name": "Do I need prompt engineering to use Gendo?", "acceptedAnswer": { "@type": "Answer", "text": "No. Gendo includes prompt enhancement and an AI Assistant, so you can generate high-quality results without complex prompts." } }, { "@type": "Question", "name": "What is AI rendering in Gendo?", "acceptedAnswer": { "@type": "Answer", "text": "AI rendering converts sketches and design images into high-quality architectural renders using AI, helping you visualise ideas quickly." } }, { "@type": "Question", "name": "What does Render Design do?", "acceptedAnswer": { "@type": "Answer", "text": "Render Design transforms sketches, CAD images, and 3D views into photorealistic architectural renders." } }, { "@type": "Question", "name": "How do I create an architectural render?", "acceptedAnswer": { "@type": "Answer", "text": "Select your image, open Render Design, describe the scene, and generate. Add a reference image for better results." } }, { "@type": "Question", "name": "Can I use reference images for rendering?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. Reference images improve accuracy in materials, lighting, and overall style." } }, { "@type": "Question", "name": "How long does rendering take?", "acceptedAnswer": { "@type": "Answer", "text": "Most renders are generated in 10–40 seconds." } }, { "@type": "Question", "name": "Will rendering overwrite my original image?", "acceptedAnswer": { "@type": "Answer", "text": "No. New renders are generated alongside your original image." } }, { "@type": "Question", "name": "Can I generate multiple render variations?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. You can create and compare multiple variations on the canvas." } }, { "@type": "Question", "name": "Can I turn a sketch into a render?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. Gendo supports sketch-to-render workflows for quick concept visualisation." } }, { "@type": "Question", "name": "What is the Describe tool?", "acceptedAnswer": { "@type": "Answer", "text": "The Describe tool generates architectural visuals from text prompts, with optional reference images." } }, { "@type": "Question", "name": "How do I write better prompts for rendering?", "acceptedAnswer": { "@type": "Answer", "text": "Include subject, materials, lighting, context, and style. Use prompt enhancement to improve results." } }, { "@type": "Question", "name": "What does the Swap Material tool do?", "acceptedAnswer": { "@type": "Answer", "text": "The Swap Material tool lets you change materials on selected parts of an image without altering the rest of the design." } }, { "@type": "Question", "name": "How do I swap materials in a render?", "acceptedAnswer": { "@type": "Answer", "text": "Select the image, open Swap Material, highlight the area, describe the material, and generate. Use a reference image for better accuracy." } }, { "@type": "Question", "name": "What is the best way to select areas for material changes?", "acceptedAnswer": { "@type": "Answer", "text": "Use the Polygon tool for precise edges and the Lasso tool for organic shapes." } }, { "@type": "Question", "name": "Can I use material reference images?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. Reference images help control texture, colour, and finish." } }, { "@type": "Question", "name": "What does the Style tool do?", "acceptedAnswer": { "@type": "Answer", "text": "The Style tool changes the visual appearance of an image while preserving its architectural structure." } }, { "@type": "Question", "name": "Does the Style tool change the design itself?", "acceptedAnswer": { "@type": "Answer", "text": "No. It only affects visual style, not geometry or layout." } }, { "@type": "Question", "name": "What style options are available?", "acceptedAnswer": { "@type": "Answer", "text": "Gendo includes presets such as sketch styles, diagram styles, and stylised render modes." } }, { "@type": "Question", "name": "What does the Enhance tool do?", "acceptedAnswer": { "@type": "Answer", "text": "Enhance improves image quality by refining lighting, textures, and detail." } }, { "@type": "Question", "name": "When should I use Enhance?", "acceptedAnswer": { "@type": "Answer", "text": "Use it after rendering or editing to improve realism before export." } }, { "@type": "Question", "name": "Can I guide the Enhance tool with prompts?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. You can request improvements like better lighting or sharper textures." } }, { "@type": "Question", "name": "What does the Upscale tool do?", "acceptedAnswer": { "@type": "Answer", "text": "Upscale increases image resolution for presentations and print-quality outputs." } }, { "@type": "Question", "name": "What upscale options are available?", "acceptedAnswer": { "@type": "Answer", "text": "2× and 4× upscale options are available depending on image size." } }, { "@type": "Question", "name": "Is Upscale available on the Free plan?", "acceptedAnswer": { "@type": "Answer", "text": "No. Upscale is a paid feature." } }, { "@type": "Question", "name": "What is the Populate tool?", "acceptedAnswer": { "@type": "Answer", "text": "The Populate tool adds people to architectural images to create realistic and active scenes." } }, { "@type": "Question", "name": "Can I control crowd density?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. You can adjust density from low to highly populated scenes." } }, { "@type": "Question", "name": "Can I control who appears in the scene?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. You can define demographics and add keywords for behaviour and clothing." } }, { "@type": "Question", "name": "What is the Custom Cutout tool?", "acceptedAnswer": { "@type": "Answer", "text": "The Custom Cutout tool generates individual people with control over pose, appearance, and styling." } }, { "@type": "Question", "name": "What can I customise in a cutout?", "acceptedAnswer": { "@type": "Answer", "text": "You can define pose, age, ethnicity, identity, and clothing." } }, { "@type": "Question", "name": "Can I combine Populate and Custom Cutouts?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. Use Populate for general scenes and Cutouts for specific characters." } }, { "@type": "Question", "name": "What is the Gendo AI Assistant?", "acceptedAnswer": { "@type": "Answer", "text": "The Gendo AI Assistant is a chat-based tool that lets you generate and edit images using natural language." } }, { "@type": "Question", "name": "What can the AI Assistant do?", "acceptedAnswer": { "@type": "Answer", "text": "It can render images, edit materials, apply styles, add people, and enhance visuals automatically." } }, { "@type": "Question", "name": "Do I need to choose tools manually?", "acceptedAnswer": { "@type": "Answer", "text": "No. The assistant selects the right tools based on your request." } }, { "@type": "Question", "name": "Can I upload images into the AI Assistant?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. You can upload images or select them from the canvas." } }, { "@type": "Question", "name": "Can I review prompts before generating?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. You can review and edit prompts before confirming generation." } }, { "@type": "Question", "name": "How do I add AI results to the canvas?", "acceptedAnswer": { "@type": "Answer", "text": "Click the + icon on generated images to add them to your canvas." } }, { "@type": "Question", "name": "What is the Studio Interface?", "acceptedAnswer": { "@type": "Answer", "text": "The Studio Interface is the main workspace combining the canvas, AI tools, and project management features." } }, { "@type": "Question", "name": "What is the contextual toolbar?", "acceptedAnswer": { "@type": "Answer", "text": "The contextual toolbar appears when you select an image and gives access to tools like Render, Style, Populate, and Enhance." } }, { "@type": "Question", "name": "How does Gendo support collaboration?", "acceptedAnswer": { "@type": "Answer", "text": "Gendo allows teams to work on the same canvas, share feedback, and track changes in real time." } }, { "@type": "Question", "name": "Can I recover deleted images?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. Project History stores all generated images for recovery." } }, { "@type": "Question", "name": "What is Project History?", "acceptedAnswer": { "@type": "Answer", "text": "Project History shows all generated images in a timeline view." } }, { "@type": "Question", "name": "What is Object History?", "acceptedAnswer": { "@type": "Answer", "text": "Object History tracks edits applied to a specific image." } }, { "@type": "Question", "name": "How do I restore an image?", "acceptedAnswer": { "@type": "Answer", "text": "Open Project History and click the + icon on the image." } }, { "@type": "Question", "name": "Can I track how a design evolved?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. Object History shows each step in the design process." } }, { "@type": "Question", "name": "How do I organise projects?", "acceptedAnswer": { "@type": "Answer", "text": "Use filters and sorting in Gendo Space to manage projects." } }, { "@type": "Question", "name": "How do I invite team members?", "acceptedAnswer": { "@type": "Answer", "text": "Click Invite, enter an email, select a role, and send the invitation." } }, { "@type": "Question", "name": "What roles are available in Gendo?", "acceptedAnswer": { "@type": "Answer", "text": "Owner, Admin, Editor, and Viewer." } }, { "@type": "Question", "name": "What can an Editor do?", "acceptedAnswer": { "@type": "Answer", "text": "Editors can generate images and edit projects." } }, { "@type": "Question", "name": "What can a Viewer do?", "acceptedAnswer": { "@type": "Answer", "text": "Viewers can view projects but cannot edit or generate." } }, { "@type": "Question", "name": "What can an Admin do?", "acceptedAnswer": { "@type": "Answer", "text": "Admins manage team members and settings." } }, { "@type": "Question", "name": "Who manages billing?", "acceptedAnswer": { "@type": "Answer", "text": "Only the Organisation Owner can manage billing and subscriptions." } }, { "@type": "Question", "name": "Can I share projects with clients?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. You can share view-only links without requiring a Gendo account." } }, { "@type": "Question", "name": "How do I change user roles?", "acceptedAnswer": { "@type": "Answer", "text": "Go to Team Members and update the role." } }, { "@type": "Question", "name": "How do I remove a team member?", "acceptedAnswer": { "@type": "Answer", "text": "Remove them from the Team Members panel." } }, { "@type": "Question", "name": "How do I check seat availability?", "acceptedAnswer": { "@type": "Answer", "text": "The seat counter shows assigned and available seats." } }, { "@type": "Question", "name": "What is an organisation in Gendo?", "acceptedAnswer": { "@type": "Answer", "text": "An organisation is the top-level workspace that contains projects, users, and billing settings." } }, { "@type": "Question", "name": "Can I belong to multiple organisations?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. You can join multiple organisations." } }, { "@type": "Question", "name": "How do I switch organisations?", "acceptedAnswer": { "@type": "Answer", "text": "Use the organisation selector in the top-left corner." } }, { "@type": "Question", "name": "How do I create a new organisation?", "acceptedAnswer": { "@type": "Answer", "text": "Use the organisation menu and select \"Create new organisation.\"" } }, { "@type": "Question", "name": "How do I transfer ownership?", "acceptedAnswer": { "@type": "Answer", "text": "Go to Organisation Settings and transfer ownership to another member." } }, { "@type": "Question", "name": "How do I upgrade my plan?", "acceptedAnswer": { "@type": "Answer", "text": "Open Subscription settings and select Upgrade." } }, { "@type": "Question", "name": "Can I add more seats?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. You can increase seats in the Team settings." } }, { "@type": "Question", "name": "How do I view invoices?", "acceptedAnswer": { "@type": "Answer", "text": "Open the Subscription panel and select Billing management." } }, { "@type": "Question", "name": "How do I change my payment method?", "acceptedAnswer": { "@type": "Answer", "text": "Update payment details in the Subscription settings." } }, { "@type": "Question", "name": "How do I cancel my subscription?", "acceptedAnswer": { "@type": "Answer", "text": "Go to Subscription Management and select Cancel." } }, { "@type": "Question", "name": "What happens when I cancel?", "acceptedAnswer": { "@type": "Answer", "text": "Your account downgrades to the Free plan at the end of the billing period." } }, { "@type": "Question", "name": "What are the Free plan limits?", "acceptedAnswer": { "@type": "Answer", "text": "The Free plan includes one active project, limited seats, and restricted access to paid features." } }, { "@type": "Question", "name": "Can I use Gendo for client presentations?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. Gendo is designed for creating presentation-ready architectural visuals." } }, { "@type": "Question", "name": "Can I use Gendo for planning submissions?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. You can create realistic visuals suitable for planning and approvals." } }, { "@type": "Question", "name": "How do I keep visuals consistent?", "acceptedAnswer": { "@type": "Answer", "text": "Use consistent prompts, lighting, and reference images across renders." } }, { "@type": "Question", "name": "Should I generate multiple versions of a design?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. Variations help compare options and support decision-making." } }, { "@type": "Question", "name": "What is the best workflow for high-quality outputs?", "acceptedAnswer": { "@type": "Answer", "text": "Render first, refine with tools like Swap Material or Style, enhance the image, then upscale for final output." } } ] }, { "@context": "https://schema.org", "@type": "Organization", "name": "Gendo AI", "url": "https://www.gendo.ai", "logo": "https://www.gendo.ai/gendo-logo.png", "description": "AI-powered architectural visualisation services and design rendering software for architecture studios", "sameAs": [ "https://www.linkedin.com/company/gendo-ai", "https://www.instagram.com/gendo.ai", "https://youtube.com/@Gendo-ai" ] }, { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.gendo.ai" }, { "@type": "ListItem", "position": 2, "name": "FAQs", "item": "https://www.gendo.ai/faqs" } ] } ] --- [![Gendo](https://assets.gendo.ai/marketing/homepage/gendo-logo-white.png)](/) [Features](/product)[Solutions](/workflows)[Resources](/resources)[Pricing](/pricing) About [Log In](https://app.gendo.ai/sign-in)[Start creating ](https://app.gendo.ai/sign-up) [← Back to Resources](/resources) # How can we help? Ask our AI assistant anything about Gendo — pricing, features, workflows, or getting started. ### Gendo FAQ Assistant Grounded in Gendo's docs · cites sources Hello! I'm the Gendo FAQ Assistant. Ask me anything about features, pricing, workflows, or how to get started with architectural visualisation. What's included in the Free plan?How does Studio pricing work?What is the Gendo Assistant?How does Gendo protect my designs?What file types can I upload? 8-15s Render Speed Unlimited Free Generations 5+ Tools AI Rendering Suite Real-time Team Collaboration Or browse our frequently asked questions below AllGetting Started Gendo Assistant AI Rendering Plans & Pricing Canvas & Projects Studio Teams Licensing & Commercial Use Support ## Getting Started ### What is Gendo's AI-powered design tool? ### How do I get started with AI rendering software? ### Does Gendo work with SketchUp, Revit, and Rhino for architecture visualisation? ### How do I get better results from AI architectural rendering? ### What is Gendo? ### How do I start a new project in Gendo? ### What types of images can I use in Gendo? ### Do I need prompt engineering to use Gendo? ### Can I use Gendo for client presentations? ### Can I use Gendo for planning submissions? ### How do I keep visuals consistent? ### Should I generate multiple versions of a design? ### What is the best workflow for high-quality outputs? ## Gendo Assistant ### What is the Gendo Assistant and what can it do? ### Can the Assistant really do anything I ask? ### Does the Assistant remember previous changes? ### Can the Assistant give me design feedback? ### How fast does the Assistant respond? ### How is the Gendo Assistant different from ChatGPT or Gemini? ### What are some example prompts for the Assistant? ### What is the Gendo AI Assistant? ### What can the AI Assistant do? ### Do I need to choose tools manually? ### Can I upload images into the AI Assistant? ### Can I review prompts before generating? ### How do I add AI results to the canvas? ## AI Rendering ### What is render AI and how does it work for architecture? ### Can Gendo create 3D architectural interior rendering? ### How do I create architecture renders with people? ### Is Gendo suitable as a concept design AI tool? ### Can I use Gendo for home design rendering? ### What AI architectural rendering tools does Gendo offer? ### How fast is AI rendering software compared to traditional rendering? ### What resolution do AI architectural renders output? ### What is AI rendering in Gendo? ### What does Render Design do? ### How do I create an architectural render? ### Can I use reference images for rendering? ### How long does rendering take? ### Will rendering overwrite my original image? ### Can I generate multiple render variations? ### Can I turn a sketch into a render? ### What is the Describe tool? ### How do I write better prompts for rendering? ### What does the Swap Material tool do? ### How do I swap materials in a render? ### What is the best way to select areas for material changes? ### Can I use material reference images? ### What does the Style tool do? ### Does the Style tool change the design itself? ### What style options are available? ### What does the Enhance tool do? ### When should I use Enhance? ### Can I guide the Enhance tool with prompts? ### What does the Upscale tool do? ### What upscale options are available? ### What is the Populate tool? ### Can I control crowd density? ### Can I control who appears in the scene? ### What is the Custom Cutout tool? ### What can I customise in a cutout? ### Can I combine Populate and Custom Cutouts? ## Plans & Pricing ### Does Gendo use credits for AI rendering? ### What do I get on the Free plan for architectural visualisation? ### How does Studio pricing work for architectural visualisation services? ### Why is there a 5-user minimum for Studio? ### Are free AI architectural renders unlimited? ### Why are my design renderings watermarked? ### Is Upscale available on the Free plan? ### How do I upgrade my plan? ### Can I add more seats? ### How do I view invoices? ### How do I change my payment method? ### How do I cancel my subscription? ### What happens when I cancel? ### What are the Free plan limits? ## Canvas & Projects ### What is a Project in Gendo? ### What is the Multi Asset Canvas for design rendering? ### What counts as an asset in architectural visualisation? ### How many assets can Free users have? ### What is the Gendo Canvas? ### What is Gendo Space? ### How do I upload images to the canvas? ### What is the Studio Interface? ### What is the contextual toolbar? ### How does Gendo support collaboration? ### Can I recover deleted images? ### What is Project History? ### What is Object History? ### How do I restore an image? ### Can I track how a design evolved? ### How do I organise projects? ## Studio Teams ### How does team collaboration work for architectural visualisation? ### How do I manage my Studio team? ### Do you offer Enterprise plans for large architectural practices? ### How do I invite team members? ### What roles are available in Gendo? ### What can an Editor do? ### What can a Viewer do? ### What can an Admin do? ### Who manages billing? ### Can I share projects with clients? ### How do I change user roles? ### How do I remove a team member? ### How do I check seat availability? ### What is an organisation in Gendo? ### Can I belong to multiple organisations? ### How do I switch organisations? ### How do I create a new organisation? ### How do I transfer ownership? ## Licensing & Commercial Use ### Can I use AI architectural renders commercially? ### Who owns the generated architectural visualisation renders? ### How does Gendo handle my architectural visualisation data? ## Support ### How do I contact support for AI rendering issues? ### Why did my architectural render generation fail? ### Why is Gendo's AI rendering software running slowly? ### How do I cancel or change my subscription? [Gendo ](#) A living canvas for visual exploration, iteration, and decision-making. ### Product - [Product](/product) - [Pricing](/pricing) - [FAQs](/faqs) ### Company - [About Us](/about-us) - [Career](/career) - [Environmental Statement](/about/environmental-statement) - [Blog](/resources/insights) - [Contact Us](/book-call) ### Connect - [LinkedIn](https://linkedin.com/company/gendo-ai) - [Instagram](https://instagram.com/gendo.ai) - [YouTube](https://youtube.com/@Gendo-ai) © 2026 Gendo. All rights reserved. [Licenses](/licenses)[Terms of Service](/terms-of-service)[Privacy Policy](/privacy-policy)